Product Policy

Effective Date: 11-12-2024

At Shrish World Pvt. Ltd., we are committed to providing high-quality products to our customers. This Product Policy outlines the terms and guidelines for the sale, return, exchange, and warranty of the products available on our website. By purchasing from Shrish World, you agree to comply with the terms set forth in this policy.

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1. Product Availability

• Stock Availability: All products listed on the Website are subject to availability. We make every effort to ensure our website reflects the correct stock levels, but there may be occasions where an item is temporarily out of stock or discontinued.
• Product Listings: We strive to provide accurate descriptions, specifications, and images of all products. However, slight variations may occur due to differences in display settings or suppliers’ updates. The product may vary slightly from the images shown.

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2. Product Categories

• Personal Hygiene Products: These include items such as soaps, shampoos, toothpaste, deodorants, hand sanitizers, and other personal care products.
• Electronic Accessories: These include chargers, cables, power banks, headphones, smartwatches, phone cases, screen protectors, and other electronic accessories.

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3. Product Quality and Safety

• Quality Assurance: All products sold on Shrish World are sourced from reputable manufacturers and suppliers. We ensure that they meet the necessary quality and safety standards.
• Certification and Safety: Personal hygiene products are compliant with relevant health and safety regulations. Electronic accessories meet the industry standards for safety and compatibility with relevant devices.

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4. Pricing and Payment

• Pricing: All prices listed on the Website are in [currency] and may be subject to applicable taxes and shipping fees. Prices are subject to change without notice, but the price at the time of purchase will be honored.
• Payment: Payments for products can be made through the available payment methods [list accepted methods]. All payments must be completed before the order is processed.

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5. Shipping and Delivery

• Delivery Times: Estimated delivery times are provided at checkout. While we strive to deliver products within the specified timeframe, delays may occur due to factors such as high demand, weather conditions, or third-party shipping delays.
• Shipping Charges: Shipping costs are calculated at checkout based on the delivery location, size of the order, and shipping method selected.
• Damaged or Lost Products: If a product is damaged during shipping or if the order is lost, please contact our customer service team immediately. We will assist you in resolving the issue as quickly as possible.

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6. Returns and Exchanges

• Eligibility for Returns: Products can be returned within [X] days from the date of delivery if the product is unused, unopened, and in its original packaging. Personal hygiene products may only be returned if they are unopened and unused due to hygiene reasons.
• Non-returnable Items: Certain products, including opened or used personal hygiene items, clearance items, and products marked as non-returnable, cannot be returned.
• Exchange Process: If you receive a defective product, we will replace it with the same item or another item of equal value, based on stock availability.
• Return Procedure: To initiate a return or exchange, please contact our customer service team with your order number, product details, and reason for return. Return shipping costs are the responsibility of the customer unless the product is faulty.

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7. Product Warranty

• Electronic Accessories Warranty: Electronic accessories, such as chargers, power banks, and headphones, come with a warranty as specified by the manufacturer. The warranty covers defects in materials or workmanship under normal use conditions.
• Warranty Claims: If you believe a product is defective, please contact our customer service team to initiate a warranty claim. You may be asked to provide proof of purchase and details of the defect.

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8. Product Modifications

• Changes to Products: Shrish World reserves the right to modify or discontinue any product at its discretion. If a product you ordered is discontinued or modified, we will notify you as soon as possible and offer a replacement or refund.

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9. Restrictions on Use

• Use of Products: By purchasing from Shrish World, customers agree to use products for their intended purpose. Any misuse or failure to follow product instructions may void warranties and return eligibility.
• Electronic Accessories Compatibility: Customers are responsible for ensuring that electronic accessories are compatible with their devices. Shrish World is not liable for issues arising from compatibility or misuse of products.

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10. Customer Support

For any issues related to products, including quality concerns, returns, exchanges, or warranty claims, please contact our
customer support team at: Shrish World Pvt. Ltd.
Email:  shrishworld3@gmail.com
Phone: +91 92701 06010
Address: Shop No-2, Saraswati Nagar, Parbhani 431 401 , Maharashtra
SHRISH WORLD (OPC) PVT LTD

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11. Modifications to the Product Policy

Shrish World reserves the right to update or modify this Product Policy at any time. Changes will be reflected on this page, and the effective date will be updated accordingly. Customers are encouraged to review the Product Policy periodically.

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By purchasing products from Shrish World Pvt. Ltd., you acknowledge that you have read, understood, and agreed to the terms of this Product Policy.

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This Product Policy can be customized further based on specific products, legal requirements, and business operations.